1Acceptance of Terms
By accessing, registering, or using any part of the bonus bear platform available at bonusbear.win, you hereby acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our platform.
These Terms & Conditions constitute a legally binding agreement between you as the user and bonus bear as the platform operator. These Terms may be updated from time to time, and you will be notified of any material changes via your registered email or in-platform notifications.
2User Eligibility
To use the bonus bear platform, you must meet all of the following eligibility requirements at all times:
- Be at least 18 years old or the minimum age required by the laws of your jurisdiction, whichever is higher.
- Not be on any self-exclusion list or wagering ban issued by any relevant regulatory authority.
- Having full legal capacity to enter into a binding agreement.
- Not use this platform on behalf of another person or as an agent for any third party.
- Using legitimate personal funds that are not derived from illegal activities.
Bonus bear reserves the right to request proof of identity and age verification at any time. Failure to provide the required documents within the specified timeframe may result in your account being suspended until the verification process is complete.
3Registration and Account Management
Each user is only permitted to hold one active account at bonus bear at any given time. Registering multiple accounts using the same or different information violates the terms of use and may result in the closure of all associated accounts without a refund.
By registering, you agree to:
- Providing accurate, complete, and up-to-date information including your full name, date of birth, address, and contact details.
- Updating your account information promptly whenever any changes occur.
- Keeping your password and login details strictly confidential.
- Notify bonus bear immediately if you suspect your account has been accessed without authorisation.
Bonus bear will not be liable for any losses arising from your failure to keep your own login credentials secure.
4Deposits, Withdrawals, and Transactions
All deposits and withdrawals at bonus bear are processed through secure, integrated payment channels. Our platform supports a variety of payment methods including direct bank transfer, e-wallets, and other digital methods available to players in Malaysia.
The following applies to all financial transactions:
- Minimum deposit and withdrawal amounts are subject to set limits and may vary depending on the payment method selected.
- All withdrawals will be processed to the same payment method used for the deposit, except in specific circumstances approved by our finance team.
- Your first withdrawal requires a completed identity verification (KYC) process before funds can be released.
- Bonus bear reserves the right to delay withdrawals for security review purposes if suspicious activity is detected on the account in question.
- You are solely responsible for any fees or charges imposed by your financial institution in connection with transactions on our platform.
5Bonuses, Promotions, and Rewards Program
Bonus bear offers a variety of bonuses and promotions to new and existing members. All bonuses are subject to specific terms stated on their respective promotions pages. The following general terms apply to all bonuses:
- Wagering Requirement: Every bonus has a wagering requirement that must be met before wins derived from that bonus can be withdrawn.
- Validity Period: Bonuses and free spins have a limited validity period. Unused bonuses that are not claimed within the specified period will expire automatically.
- Wagering Limit: When using bonus funds, the maximum bet or wager per round is as specified in the relevant bonus terms.
- One Bonus at a Time: Players may not activate more than one bonus at a time unless otherwise stated in the promotion terms.
- Bonus Abuse Prohibition: Any attempt to exploit or abuse the bonus system, including combining low-risk bets to meet wagering requirements, may result in the cancellation of the bonus and any associated wins.
Bonus bear reserves the right to modify, suspend, or terminate any promotion at any time without prior notice, subject to the full discretion of management.
6Game and Betting Rules
All games on the bonus bear platform — including slot games, Live Casino, sports betting, bingo, and e-sports — are subject to their own specific rules, which can be found in the relevant game help section. In general:
- The outcome of all games is final once a round is completed and cannot be disputed except on grounds of a verifiable technical error.
- In the event of a technical disruption during an active game, bonus bear will use server logs to determine the valid outcome.
- Any attempt to hack, cheat, or exploit technical vulnerabilities in the games is strictly prohibited and may result in legal action.
- The use of bots, automated software, or any assistive tools that provide an unfair advantage is strictly prohibited.
7Responsible Betting
Bonus bear is committed to responsible gaming practices. We provide a range of tools players can use to manage their gaming activity:
- Deposit Limit: Set daily, weekly, or monthly deposit limits on your account.
- Betting Limit: Set the maximum amount that can be wagered within a given time period.
- Play Break: Take a temporary break from the platform for a duration of your choice.
- Self-Exclusion: Sign up for long-term self-exclusion if you feel your gaming activity has become a problem.
- Check Game History: View and monitor your complete betting activity history at any time.
If you or someone you know is experiencing a gambling problem, we encourage you to seek help from a registered responsible gaming support organisation. More information is available on the Responsible Gaming us.
8Data Protection and Privacy
Bonus bear takes your personal data protection seriously. All information you provide during registration and use of the platform is handled in accordance with our Privacy Policy, which complies with applicable data protection laws.
By using our platform, you agree that bonus bear may use your information to:
- Processing transactions and managing your account.
- Comply with legal and regulatory obligations including fraud prevention and anti-money laundering.
- Sending service-related communications, promotions, and important updates (you may unsubscribe at any time).
- Improving our services and user experience on the platform.
More details on how we handle your data can be found in our Privacy Policy us.
9Account Closure and Suspension
Bonus bear reserves the right to suspend, restrict, or permanently close a user account without prior notice under the following circumstances:
- Violating any section of these Terms and Conditions.
- Providing false or misleading information during registration or the KYC process.
- Engaging in fraud, money laundering, or any other illegal activities.
- Abusing the bonus or promotions system.
- Using unauthorised software or tools to gain an unfair advantage.
- Acting in a manner that harasses, threatens, or causes disturbance to other users or our staff.
If your account is closed due to a terms violation, bonus bear reserves the right to withhold any remaining balance where there is evidence of fraud or abuse. For voluntary account closures with no violation, any legitimate account balance will be returned once the verification process is complete.
10Limitation of Liability
To the extent permitted by applicable law, bonus bear shall not be liable for:
- Any financial losses incurred as a result of betting activity on our platform.
- Service disruptions caused by factors beyond our control, including internet outages, third-party infrastructure failures, or unforeseen circumstances.
- Any indirect, incidental, or consequential damages arising from the use of or inability to use the platform.
- Actions or omissions by third-party service providers integrated with our platform.
11Changes to Terms and Conditions
Bonus bear reserves the right to modify these Terms and Conditions at any time. Significant changes will be communicated to registered users via email or in-platform notification at least 7 days before taking effect, except where immediate changes are required for legal or security reasons.
Continued use of the platform after new terms take effect constitutes your acceptance of those changes. If you do not agree with the amended terms, you should stop using the platform and contact our support team to close your account.
12Applicable Law
These Terms & Conditions are governed and interpreted in accordance with applicable laws. Any dispute arising from or in connection with these Terms & Conditions or the use of the bonus bear platform shall be resolved through a mutually agreed alternative dispute resolution process before any legal action is taken.
If you have any questions regarding these Terms and Conditions, please contact our support team via the in-platform live chat or send an email to [email protected].